Shipping Policy

At Rockin M Designs, we take pride in carefully packaging and shipping your purchases to ensure they arrive safely. Whether you're purchasing Redesign With Prima products, vintage treasures, or antique collectibles, we want your shopping experience to be easy and enjoyable.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days, Monday through Friday, excluding holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

During busy periods or holidays, processing times may occasionally be longer.

Shipping Rates

We offer calculated shipping rates through the United States Postal Service (USPS).

Shipping charges are calculated at checkout based on the package weight, dimensions, and delivery destination.

We do not charge a standard flat shipping rate.

Shipping Locations

We currently ship within the United States.

International shipping is not available at this time.

Shipping Carriers

Most orders are shipped through USPS.

For larger, heavier, or unusually fragile items, alternate shipping arrangements may be necessary. Any special shipping arrangements will be communicated before shipment.

Estimated Delivery Times

Delivery times vary depending on the shipping service selected at checkout and the destination.

Estimated delivery dates provided by the carrier are not guaranteed.

Please note that processing time is separate from transit time.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow time for the shipping carrier to update tracking details after your package has been accepted.

Packaging

All orders are carefully packaged to help protect them during transit.

Antique and vintage merchandise may require additional protective packaging because of its age, delicate materials, or unique construction.

We may reuse clean, sturdy packaging materials when appropriate to reduce waste while ensuring your items are properly protected.

Damaged or Missing Packages

If your order arrives damaged, please contact Rockin M Designs as soon as possible.

Please provide your order number and clear photographs of the damaged item and its packaging.

If your package is marked as delivered but cannot be located, please check with household members, neighbors, and your local carrier. Contact us if you need additional assistance.

We will review shipping-related concerns and work with you toward an appropriate resolution.

Incorrect Shipping Addresses

Customers are responsible for entering accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately.

We will make every reasonable effort to correct the address before shipment. Once an order has shipped, address changes may not be possible.

Additional shipping charges may apply if a package must be reshipped because of an incorrect address supplied at checkout.

Large Furniture & Local Pickup

Furniture and oversized items may not qualify for standard checkout shipping.

Local pickup or special delivery arrangements may be available for select items.

Please contact Rockin M Designs before purchasing large furniture if shipping or delivery arrangements are needed.

Contact Us

If you have questions about shipping, delivery, or your order, please contact Rockin M Designs through our website.

Thank you for supporting Rockin M Designs. We appreciate your business and look forward to delivering your purchase safely!